Unprofessional treatment from police
officers at Eden Park SAPS
I want to express my unhappiness
with the unprofessional treatment, remarks and service I received from a police
officer and a trainee on May 18.
May 30, 2015
EDEN PARK
– I needed to certify documents for a job application and thought I would do so
before I went to pick up my child from school.
I was
with my cousin and we stood in the queue, as expected of us. The time went by
and I noticed that it was time to pick up my daughter from school. My cousin
went to pick her up while I stood in the queue waiting for our turn.
When I
reached the front, I put down two sets of documents to be certified. When it
came to my cousin’s documents, he refused to certify them and said that I must
go back to the end of the queue.
I
objected, explaining that we both were in the queue and she had to collect my
daughter from school.
He then informed me that they can only certify 10 documents. I
asked him if there was a notice to the public to inform us of this practise,
since this was the first time I heard of this.
He started getting emotional and angry, and told me that he
was not going to sign the documents and I must go to somebody else. When I
refused, he took my documents and threw it to the other side of the desk. He
also used vulgar language, in his home language, which I could understand.
These vulgar words were directed at me. I felt violated and discriminated
against when he humiliated me in front of everyone in the station.
As I was
leaving, unhappy, I looked to the trainee for some assistance. He also became
rude and said that I must just leave as he is not going to help me.
My
question is why are they police officers if they are unwilling to help the
public?
I did go
to see the station commander, who instructed me to write a letter explaining my
grievances, and so I did.
Natasha
White
*Captain
Mhlophe from Eden Park SAPS has confirmed that they are aware of the incident
and that they will be investigating the matter.
